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Complaints and Reports Service - Service Evaluation Form

State Audit Institution is responsible for examining received complaints and reports, in accordance with the laws regulating its work. Complaints and reports can be submitted in several ways, including the Complaints and Reports window on the website www.sai.gov.om and the smartphone application (SAI APP). The evaluation form aims to measure the beneficiaries satisfaction of the service:

* Easy access to the Complaints and Reports window

  • Excellent
  • Very Good
  • Good
  • Accepted

* Clarity of the terms and conditions associated with the service

  • Excellent
  • Very Good
  • Good
  • Acceptable

* Easy entry of information and attachment of documents relevant to the

  • Excellent
  • Very Good
  • Good
  • Acceptable

* Clarity of the information required to submit a complaint/report

  • Excellent
  • Very Good
  • Good
  • Acceptable

* Overall quality of complaint/report receiving service via the Complaints and Reports

  • Excellent
  • Very Good
  • Good
  • Acceptable

مرحبا, كيف يمكنني مساعدتك؟

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