Privacy Statement for SMS-based OTP Service

Purpose of SMS OTP:

The OTP sent via SMS is intended for one-time use only, as a security measure to verify your identity. It helps ensure that access to your account or service is granted only to authorized users.

Data Storage and Retention:

Your phone number may be stored in our secure system for the duration necessary to provide this service. We do not retain OTPs after they are used or have expired. Phone numbers are retained only as long as required for regulatory or service purposes.

Data Sharing:

We do not share your phone number or OTP with third parties, except for trusted service providers who assist in delivering SMS messages. These providers are contractually obligated to maintain the confidentiality and security of your data.

Security Measures:

We employ technical and organizational measures to safeguard your phone number and the OTP process from unauthorized access, use, or disclosure. This includes encryption of data during transmission and restricted access to stored information.

User Responsibility:

It is your responsibility to keep your phone secure and to ensure that the OTP sent to you remains confidential. Sharing your OTP with others can compromise the security of your account.

Updates to the Policy:

We may update this privacy statement periodically. Any changes will be communicated through our website or other appropriate means.

Contact information:

If you have any questions or concerns about this privacy statement or how we handle your data, please contact us at:

feedback@sai.gov.om